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Major City Routing 911 Calls to AI to Decide Who Gets a Human and Who Doesn’t

Down in New Orleans, artificial intelligence is deciding which 911 callers get to speak to a person and which do not. The Orleans Parish Communication District is turning to technology to limit the calls humans handle, according to the Shreveport Times. New Orleans began using AI this spring for non-emergency...

Down in New Orleans, artificial intelligence is deciding which 911 callers get to speak to a person and which do not. The Orleans Parish Communication District is turning to technology to limit the calls humans handle, according to the Shreveport Times. New Orleans began using AI this spring for non-emergency…

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