A Florida family is demanding answers from Uber after they say their 12-year-old daughter hailed a ride in the middle of the night and then jumped off a downtown Orlando parking garage.
The family of Benita “BB” Diamond said Thursday that their daughter would still be alive if the driver had followed Uber’s policy on transporting minors.
The girl used her mom’s phone to download the Uber app in the middle of the night Jan. 10, her family said.
Her parents said she was never allowed to use ride-share apps before and took her mother’s phone because her own was locked. Diamond paid for the ride with a gift card she received for Christmas, her parents said.
Bank robbery suspect allegedly steals kitten, asks employee to hold it before demanding cash
Multiple rescued from pontoon boat near Alcatraz as search continues for missing persons
Biden special counsel’s ‘runaway train’ scooped up sensitive lawmaker info: ‘Abuse of power’
Congressman sounds the alarm on China: ‘We’re sleepwalking through this competition’
Shock Video: Machete Fight Breaks Out in Middle of England Intersection, Man Recording Says This Insanity Happens ‘Day In and Day Out’
House passes daylight saving time reform as Trump signals support for ending clock change
How long can Iran play its energy card?
WATCH: Elissa Slotkin says SAVE America Act would make it ‘hard for any Democrat’ to win an election
Florida men indicted in armed home invasion where suspect posed as utility worker, 13-year-old zip-tied: DOJ
California inmate who spent 45 years on death row for murdering pregnant wife dies
Punks Beat Pro Poker Winner Back to His Airbnb, Ambushed and Hogtied Him, Stole All His Winnings
Trump revives his decades-old Iran warning as US ramps up military pressure: ‘remarkably consistent’
‘This is not normal’: AOC unloads on McConnell’s prolonged absence
Amy Coney Barrett recalls heartbreaking question from 12-year-old son over bulletproof vest
Senate Dems draw rare line against must-pass Pentagon bill
According to her family, the Uber took Diamond to downtown Orlando, where she then walked to the top of a parking garage and jumped off. She left a letter behind.
“If Uber had followed their policy, without a doubt, our daughter would still be here,” her father said. “That would have been the one red flag we would have caught. There is no way she’s getting away with that in our household. We were too much active parents.”
The parents said they want Uber to enforce its policy that minors shouldn’t ride alone, especially not without checking for parental consent.
The family said they hope their demand letter to Uber can make a difference.
An Uber spokesperson said the matter was not reported to them over the last six months. They said the company is investigating and “will take appropriate action.”
