A Florida family is demanding answers from Uber after they say their 12-year-old daughter hailed a ride in the middle of the night and then jumped off a downtown Orlando parking garage.
The family of Benita “BB” Diamond said Thursday that their daughter would still be alive if the driver had followed Uber’s policy on transporting minors.
The girl used her mom’s phone to download the Uber app in the middle of the night Jan. 10, her family said.
Her parents said she was never allowed to use ride-share apps before and took her mother’s phone because her own was locked. Diamond paid for the ride with a gift card she received for Christmas, her parents said.
California authorities search for 2 children allegedly abducted by father, fear for their safety
At least 1 shot, 1 detained after reported active shooter at Texas mall: police
Federal appeals court rejects Trump bid to enforce mail ballot order ahead of midterm elections
Second House Discovered Related to Family With 16 ‘Almost Feral’ Children – Building Described as ‘Just Urine, Feces’
India’s education minister resigns after student protests over medical exam leaks
EXCLUSIVE: Alleged $32M COVID-19 fraud fugitive captured in Jamaica and returned to US, FBI says
Court checks Pritzker as Trump administration scores another immigration win
NYC 5-alarm fire injures at least 17 firefighters, others as blaze damages multiple apartment buildings
Katy Perry ‘appalled’ to see her song used on White House TikTok account
Biden judge blocking Ethiopian deportations despite SCOTUS ruling clashed with ICE before
Fewer Gay Professionals Feel Being Gay Helps Their Career
Trump defends New York Times subpoenas as judge seeks internal DOJ communications
State Officials Blamed Citizens for Death of Bear Stuck Atop Power Pole, but What Bystander Says She Saw Changes Everything
Maine Democrats crown Troy Jackson as Platner replacement as fresh scrutiny clouds Senate reset
Pentagon Official Calls Ex-White House AI Architect ‘Village Idiot’ in China Policy Spat
According to her family, the Uber took Diamond to downtown Orlando, where she then walked to the top of a parking garage and jumped off. She left a letter behind.
“If Uber had followed their policy, without a doubt, our daughter would still be here,” her father said. “That would have been the one red flag we would have caught. There is no way she’s getting away with that in our household. We were too much active parents.”
The parents said they want Uber to enforce its policy that minors shouldn’t ride alone, especially not without checking for parental consent.
The family said they hope their demand letter to Uber can make a difference.
An Uber spokesperson said the matter was not reported to them over the last six months. They said the company is investigating and “will take appropriate action.”
