A Florida family is demanding answers from Uber after they say their 12-year-old daughter hailed a ride in the middle of the night and then jumped off a downtown Orlando parking garage.
The family of Benita “BB” Diamond said Thursday that their daughter would still be alive if the driver had followed Uber’s policy on transporting minors.
The girl used her mom’s phone to download the Uber app in the middle of the night Jan. 10, her family said.
Her parents said she was never allowed to use ride-share apps before and took her mother’s phone because her own was locked. Diamond paid for the ride with a gift card she received for Christmas, her parents said.
Breaking: Democrats Flip Senate Seat in State Trump Won by Double Digits
Mamdani-Backed Democratic Socialist Wins House Seat
Democrat Gina Hinojosa stuns Abbott, makes history as first Latina Texas governor
Trump’s gamble on Ken Paxton backfires as Democrat pulls off historic Texas Senate upset
‘Planted Fake Corpses’: Former El-Sayed Campaign Worker Charged in Alleged Conspiracy to Victimize Supporters of Israel
Teen previously convicted in shooting accused of killing pregnant mom of 4 inside Spirit Halloween
Power Outage Hits Key Michigan County Shortly Before Polls Close
Democrats score major Senate victory as Pappas defeats Trump-backed Republican in key battleground
Democrats hold firm in Georgia as Republicans fail to flip prized Senate seat
Man, 86, and his dog rescued hundreds of miles off California coast after going silent for 2 months
Michigan voters split between party loyalty and Senate candidates in closely watched race
DOJ sends target letters to Marc Elias and other Democrats over decoy Dan Sullivan candidacy
Election Interference: Postal Worker Indicted for Allegedly Stealing Hundreds of Republican Mailers
Trump Celebrates GOP Flip of Guam Governor and Legislature as ‘An Indication for Things to Come’
Kansas postal worker indicted for stealing mail, including hundreds of Republican election flyers
According to her family, the Uber took Diamond to downtown Orlando, where she then walked to the top of a parking garage and jumped off. She left a letter behind.
“If Uber had followed their policy, without a doubt, our daughter would still be here,” her father said. “That would have been the one red flag we would have caught. There is no way she’s getting away with that in our household. We were too much active parents.”
The parents said they want Uber to enforce its policy that minors shouldn’t ride alone, especially not without checking for parental consent.
The family said they hope their demand letter to Uber can make a difference.
An Uber spokesperson said the matter was not reported to them over the last six months. They said the company is investigating and “will take appropriate action.”
