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Chick-fil-A Takes Stand Against AI Trend McDonald’s Embraced, Holds the Line on ‘Human to Human’ Service

Customers who enjoy Chick-fil-A can still expect to hear "My Pleasure" from a human rather than a robot for the foreseeable future. Chick-fil-A CEO Andrew Cathy said that the company will not incorporate artificial intelligence ordering at their restaurants, CNBC reported on Oct. 4. While the fast food chain will...

Customers who enjoy Chick-fil-A can still expect to hear “My Pleasure” from a human rather than a robot for the foreseeable future. Chick-fil-A CEO Andrew Cathy said that the company will not incorporate artificial intelligence ordering at their restaurants, CNBC reported on Oct. 4. While the fast food chain will…

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